S12 Solutions (support for mental health professionals)

S12 Solutions to support mental health professionals launched across the region

S12 Solutions is an app and website, developed by an Approved Mental Health Professional  (AMHP) which connects AMHPs with available Section 12 approved doctors, to make Mental Health Act assessment team organisation and claim form processes more efficient. The S12 Solutions platform is being introduced across Essex including Southend and Thurrock.

S12 Solutions allows Section 12 doctors to:

• Add Availability, specifying the capacity in which you are available (Trust, Independent, On Call) and your Time Away, to encourage contact when you are available and reduce contact during your downtime
• Maintain a Profile with your contact information and attributes, to help make sure that you are contacted about appropriate assessments
• Submit and track electronic claim forms

S12 Solutions will be the primary method of organising Mental Health Act assessments and submitting claims from 3 May 2021.

After this date, paper claim forms will only be accepted by CCGs in this locality in exceptional circumstances (for example when submitted by a non-S12 General Practitioner or out-of-area doctor).

The Mid and South Essex Health and Care Partnership are introducing this change to help ensure we get the greatest benefit from the S12 Solutions platform and avoid two processes running simultaneously.

S12 Solutions already supports 4,000+ users and 70% of England’s Mental Health Trusts are represented on the platform.

If you are a Section 12 approved doctor and you would like to register, please submit your information to S12 Solutions using this link: Doctor Registration Link

If you have already registered, please continue to update your Diary to reflect your Availability and Time Away, and get in touch with the S12 Solutions Support Team if you have any questions, problems, or you would like to join another training session contact 0808 168 0160 or [email protected]

Visit S12 Solutions’ website for more information: s12solutions.com

Finally, if you or a colleague would like information and guidance on applying for Section 12 approval or training, please contact the Mental Health Act Approvals Team (Midlands and East of England) on:

01302 798154 or email [email protected].